Shipping Policy
At TravelersPack, we are committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below.
📦 Processing Time
All orders are processed within 1–3 business days.
Please note that processing times apply to business days only and do not include weekends or public holidays.
🚚 Shipping Time
Once your order has been processed and shipped, delivery typically takes 7–15 business days, depending on your location and carrier conditions.
💸 Shipping Cost
We offer FREE shipping across Canada.
There are no hidden fees or additional shipping charges.
🔎 Tracking Information
A tracking number will be sent to you by email once your order has been shipped. Please allow some time for the tracking information to update after shipment.
⏳ Shipping Delays
While we strive to meet delivery estimates, shipping times may be affected by factors beyond our control, such as carrier delays, customs processing, weather conditions, or peak seasons. TravelersPack is not responsible for delays caused by these circumstances.
📝 Customer Responsibility
Customers are responsible for providing accurate and complete shipping information at checkout.
TravelersPack is not responsible for additional costs resulting from incorrect or incomplete addresses or information provided by the customer.
❌ Non-Delivery & Refunds
If your order does not arrive within a reasonable timeframe, please contact us.
In cases where delivery cannot be completed, a refund will be issued once the situation has been reviewed.
📧 Contact Us
For any questions regarding shipping or your order, please contact us at:
support@travelerspack.ca
